Kah1231's profile

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4 Messages

Sun, Dec 1, 2019 9:00 PM

website does not provide any package info or pricing

I tried several times to "shop" to switch services (would like pricing to add internet and a different tv package) and the website was no help.  When I logged in and clicked on "see all offers", it took me back to the sign in/enter my address page.

I like to do my research on pricing and options before speaking to a customer service representative and it's crazy that I cannot find any info on the website! Very frustrating.   You are a technology company and the website/info offered is very poor!

Please let me know if there is an easier way to accomplish:

adding internet and

reducing some of the channels that I do not watch ( so many are duplicates or shopping, etc.) Very upset that you took away TCM and added it to a sports??? package! And when I called to complain back in October, did not receive much help or even answers. 

 

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