Visitor
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2 Messages
Username and email address are wrong [Edit]
How many times do I [Edited: Language] have to tell you that my email address and username are wrong? My email is [Edited: "Personal Information"] Not [Edited: "Personal Information"].[Edited: Language] change it.
XfinityMichaelC
Administrator
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4.2K Messages
29 days ago
Hello, @JasonWS3! Thanks for reaching out to us on the forums! I apologize to hear that your username and email address are not correct. We recently updated the username to help hide your personal information. If you want it updated to something that is not your name per our guidelines, please let us know. As for your email address, this is something we can not update due to limitations. It looks like you originally registered a few years ago on the forums and this may be why your email address is incorrect. You can reregister to try to correct the email address issue and apologize for the inconvenience.
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