Visitor
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2 Messages
Username and email address are incorrect
My username and email address for comcast are incorrect. The username can be [Edited: "Personal Information"] and the email address is [Edited: "Personal Information"].
For verification my birthdate is [Edited: "Personal Information"] My service address is [Edited: "Personal Information"]. My name is [Edited: "Personal Information"]. If you need anything else to verify let me know but in my profile the username and email address must be changed.
XfinityRay
Official Employee
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2.8K Messages
3 months ago
Good evening, @JasonWS3! We are getting your Xfinity Forums User ID updated to no longer reflect your full name and are editing your post to remove any personal information from being shared in public. We do this to keep you safe.
Are you also needing to update your Xfinity ID? If you do, this link shows how to change your Xfinity ID. This link shows how to update your display name shown on Xfinity apps, website, and email.
Please let me know if this helps or if you have additional questions along the way!
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