User roles

Ever since was asked to change passwords because of data breech our user roles have been changed. My partner is listed as a member and I am listed as manager. Need one of us as primary. It won't let me or her change this. Please help.

Responses

XfinityOrlandoM

Official Employee

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2K Messages

1 year ago

@Maedirty

This link https://www.xfinity.com/support/articles/primary-and-secondary-accounts has great information on user roles & permissions, you will need to log in under the primary id to be able to change the ID user roles

2

0

XfinityOrlandoM

Official Employee

•

2K Messages

1 year ago

@Maedirty

What happens when you try to sign on with the primary id

2

0

M

Maedirty

4 Messages

We both can sign into the account but when looking at user roles and permissions it states me as a manager and her as member. It also does not show users on mine or hers.

1 year ago

0

M

Maedirty

4 Messages

So somehow it was changed completely when asked by Xfinity to change our passwords cause of the data breach

1 year ago

0

Sign-In and Account Management

Maedirty

User roles

XfinityOrlandoM

XfinityOrlandoM

Maedirty

Maedirty

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