Visitor

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1 Message

09/08/2026 6:40 PM

Update my phone [Edited]

I want to update my phone I no longer have that [Edited: "Personal Information - Phone Number"] no more. My new number [Edited: "Personal Information - Phone Number"]

[Title Edited: "Personal Information - Full Name"]

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Official Employee

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3.8K Messages

2 days ago

@user_kl046y - Hello, and thank you for choosing Xfinity Mobile and reaching out to us here on the Forums for assistance! I understand how important it is to have the right phone number for your needs, and I'm happy to point you in the right direction.

If you'd like to request a new Xfinity Mobile phone number, our Mobile team can help. If the line that needs the number change is currently active, please contact us from a different phone number, or use the Xfinity Assistant chat for support getting your new number.

As a friendly reminder, for account security, number changes can only be completed by the account holder, primary user, or an account manager on the Xfinity Mobile account. I hope this information helps! Please let us know if you have any additional questions. We're glad to have you here and welcome to the Forums.

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