Visitor
•
1 Message
Unverified cancellation
I got an email and notification that my account was going to be cancelled, even though I never made a request. I want my current service to stay the same with no changes, and want the cancellation request undone.
XfinityGabby
Official Employee
•
1.5K Messages
3 years ago
Hello @user_01f41a, thank you for taking the time to reach out to our team through Forums. We know the importance of making sure that the account is in good standing. We did receive your Direct Message and we will continue assisting there.
0
0
Again
Expert
•
31.9K Messages
3 years ago
@user_01f41a
0
0