Visitor

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1 Message

09/13/2026 12:34 AM

Unlinking Peacock Account

Previous had Xfinity Service that had Peacock Access, added a new line with Peacock Access included and cancelled old line. Now when I go to associate the peacock account with xfinity it says its already been activated, but I have no access to peacock services. Please let me know what needs to be done to correct this.

Thank you

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Official Employee

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2.7K Messages

4 hours ago

 

user_8hpbe5 Can you please clarify what you mean by adding/canceling a line? Are you referring about Xfinity Mobile or did you have an old account, and then opened a new one? 

 

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