Hope this helps, feel free to reply if you need further assistance.
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ComcastJonathan
Official Employee
•
839 Messages
1 y ago
Hi @Lovettehope,
We have now enabled the ability for you to unlink accounts you do not want linked directly from the My Account website experience.
Go here for the new experience:
https://customer.xfinity.com/#/settings/account#linked-accounts
If you need a guide on how to do so, here's the Help and Support article:
https://www.xfinity.com/support/articles/switching-between-multiple-accounts
Hope this helps, feel free to reply if you need further assistance.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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