Lovettehope's profile

New Poster

 • 

1 Message

Fri, Apr 24, 2020 6:00 AM

Unlinking accounts

Pls its giving me problems and i dont find a option to do so

Responses

ComcastJonathan

Official Employee

 • 

839 Messages

1 y ago

Hi @Lovettehope,

 

We have now enabled the ability for you to unlink accounts you do not want linked directly from the My Account website experience. 

 

Go here for the new experience:

https://customer.xfinity.com/#/settings/account#linked-accounts

 

If you need a guide on how to do so, here's the Help and Support article:

https://www.xfinity.com/support/articles/switching-between-multiple-accounts

 

Hope this helps, feel free to reply if you need further assistance.

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