Larry115's profile

New Poster

 • 

2 Messages

Tuesday, November 19th, 2019 6:00 PM

Closed

Unlinking accounts

I accidentally linked my new account and my mother's acct that I am a user on. I need help unlinking these.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2.2K Messages

6 years ago

Just how did you link the accounts?

New Poster

 • 

2 Messages

6 years ago

When I was setting up my new service it linked because my email address is on my mother's account.

Gold Problem Solver

 • 

2.2K Messages

6 years ago

This thread might give some insight, albeit some of the posters' issues were with phone numbers on multiple accounts. https://forums.xfinity.com/t5/My-Account-Sign-In-Xfinity-Website/Already-Linked-Phone-Number-and-Email-Address-Setting-up/m-p/2992677#M26774

There were Comcast agents that helped thru this Forum.

forum icon

New to the Community?

Start Here