Larry115's profile

New Poster

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2 Messages

Tue, Nov 19, 2019 6:00 PM

Unlinking accounts

I accidentally linked my new account and my mother's acct that I am a user on. I need help unlinking these.

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jav6joev

Bronze Problem Solver

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2.1K Messages

1 y ago

Just how did you link the accounts?

New Poster

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2 Messages

1 y ago

When I was setting up my new service it linked because my email address is on my mother's account.
jav6joev

Bronze Problem Solver

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2.1K Messages

1 y ago

This thread might give some insight, albeit some of the posters' issues were with phone numbers on multiple accounts. https://forums.xfinity.com/t5/My-Account-Sign-In-Xfinity-Website/Already-Linked-Phone-Number-and-Email-Address-Setting-up/m-p/2992677#M26774

There were Comcast agents that helped thru this Forum.

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