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Bruceski
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Friday, February 13th, 2026 12:27 AM

Unauthorized orders

In the past week I have had two changes to my subscription that I did not authorize.  The first one seemed to be a horizontal change in how various things were bundled, but today I seem to have been signed up for StreamSaver.  I don't show any signs of strange login activity on either my email or my Xfinity account page.

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Updated 

7 hours ago

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XfinityVictor

Official Employee

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2K Messages

7 hours ago

 

Bruceski Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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