Visitor

 • 

2 Messages

Thursday, January 29th, 2026 10:43 PM

Unable to update user permisions

Trying to change a user to have manager permissions and am met with "Hmm, the page didn't load correctly" every single time i click on the "change permissions"

 

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

13 hours ago

Hello @user_olldo6, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you trying to make this change through the Online Portal or Xfinity App? 

forum icon

New to the Community?

Start Here