Visitor
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1 Message
Unable to remove phone number in "Account and Identity"
1. I have my contact number set to my personal cell number.
2. Your telemarketers are calling my work number. I don't want them to call my work number. It's annoying. Especially when it happens after work hours as I think it's an emergency (I'm in IT.)
3. If I click on "Change account phone number", it asks for a new mobile number. How do I get rid of my work number from this list so you don't annoy me with useless calls.
CCZachary1
Problem Solver
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672 Messages
2 years ago
@gregbuchner Thank you for reaching out to the Xfinity Forum team. That is odd that you have your primary number listed but are still receiving calls to your work number. I would like to review your account to see if your work number is attached.
Could you please send our team a private message with your full name and full address?
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_9d5ba4
Visitor
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1 Message
2 years ago
Remove number from account
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