Unable to logon xfinity web portal using Chrome

@reggiefl Hello and thank you for reaching out over our Xfinity Community Forum. I hope your Monday and week are going great so far, aside from these awful login issues you are experiencing of course. You have definitely reached the right place, and I would be more than happy to help in getting this resolved. Anything we can do to help a valued member of our Xfinity family! To get started, are you still experiencing the same login issue today? Also, is the issue with not being able to login using the Google Chrome web browser occurring on more than one device at the moment, or just on that specific device, only when using Chrome? One way or another, we will definitely get to the bottom of this once and for all! -Christopher

Today I'm unable to log on to Xfinity using Chrome or EDGE. I was able to log on using another computer with Chrome. The problem seems to be with my computer. I'm not running any VPN. I have AVG antivirus. I tried to disable the antivirus, still unable to log on to Xfinity. I tried to clear browser cache, same problem. After I enter my email address then I click "Let's Go" button, the screen refreshes and it shows me the same screen (enter your email). It's like an infinite loop. I never get to see the enter your password screen. I had to logon to my work computer to reply to this message.

@reggiefl Thank you for confirming those additional details as well. I would be more than happy to try some other advanced troubleshooting steps with you in order to get to the root cause of these login issues you are still experiencing, now on multiple web browsers. Whatever we can do to help get these awful login issues resolved once and for all! To continue, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I HAVE THE EXACT SAME PROBLEM:

Using Chrome, I am unable to logon to Xfinity web portal, I want to manage my xfinity account and browse emails using CHROME. I get the login screen, I enter my xfinity ID (or email) and my browser shows me the login screen again, I never get to the Password screen. If I'm using EDGE browser it's working fine. I can logon no problem. Why with Chrome I can't logon? I cleared the cache and cookies, still can't logon.