T

Visitor

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1 Message

Tue, Mar 16, 2021 12:41 AM

Closed

Unable to create an ID

I put my phone number into the create an ID and it says it is unable to find anything correlating to my phone number in the system. I’m trying to create the account with a not previously used number 

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Official Employee

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432 Messages

1 y ago

Hi, @! Thanks for bringing this to our attention. Are you attempting to create a secondary Xfinity username?

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