Visitor
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1 Message
Unable to create an ID
I put my phone number into the create an ID and it says it is unable to find anything correlating to my phone number in the system. I’m trying to create the account with a not previously used number
Visitor
•
1 Message
I put my phone number into the create an ID and it says it is unable to find anything correlating to my phone number in the system. I’m trying to create the account with a not previously used number
XfinityBiancaB
Official Employee
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432 Messages
1 y ago
Hi, @turnttahnee69! Thanks for bringing this to our attention. Are you attempting to create a secondary Xfinity username?
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