Visitor
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2 Messages
Unable to access Diamond Rewards
Hi, I’m hoping someone could help me out. I am unable to access the Xfinity rewards page. I keep getting the error that I’m not a member yet. I’ve followed all the steps I can think of to fix the page, such as clearing my cache, using other browsers, and even other devices. Is this a common error? How were you able to resolve it?
XfinityAbby
Official Employee
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1.1K Messages
6 hours ago
Hello @user_j1ydq3 thank you for reaching out on our community forum! Have you been able to access the reward's page before? Do you see anything that asks you to sign up to be a member?
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