New Poster
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2 Messages
Unable to access account information for months!!
I have tried accessing my account information multiple times using various resources (app, PC, different web browsers) and no luck accessing. This has been going on for months. Please help!
Accepted Solution
XfinityJonathan
Official Employee
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839 Messages
5 years ago
Hi @mzallen77 it appears your sign in status was in a pending activation state, and I've fixed the issue. Try it again and see if it works now.
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XfinityJonathan
Official Employee
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839 Messages
5 years ago
You bet, thanks for your business and enjoy your services!
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mzallen77
New Poster
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2 Messages
5 years ago
You're awesome! That did the trick. Thank you for your help!
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