New Poster
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2 Messages
Unable to access account information for months!!
I have tried accessing my account information multiple times using various resources (app, PC, different web browsers) and no luck accessing. This has been going on for months. Please help!
Responses
Accepted Solution
ComcastJonathan
Official Employee
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839 Messages
6 m ago
Hi @mzallen77 it appears your sign in status was in a pending activation state, and I've fixed the issue. Try it again and see if it works now.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastJonathan
Official Employee
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839 Messages
6 m ago
You bet, thanks for your business and enjoy your services!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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mzallen77
New Poster
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2 Messages
6 m ago
You're awesome! That did the trick. Thank you for your help!
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