Typed wrong Apartment #

I typed the wrong apartment # when setting up my service [Edited: Personal Information] and it should be [Edited: Personal Information]. I am unable to change my address online and it says looks like your move requires a bit of extra attention and gives me a number to call. However, the next call back appointment isn’t until Tuesday and I’m already on my apartment and don’t want to go without WiFi for 3 more days due to a typo. I need the address to be changed to [Edited: Personal Information]

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XfinityBenjaminM

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2.7K Messages

53 minutes ago

user_pconwh Hello! Thank you for reaching out to us here on our Community Forums. We'll be happy to see what we can do to help get the address corrected. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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user_pconwh

Typed wrong Apartment #

XfinityBenjaminM

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