@user_66du7e Thank you for contacting us about the issues with your TV. Have you currently checked if you are experiencing an interruption? You can check this by logging in to the Xfinity app or online at https://www.xfinity.com/support/statusmap
You can also check out our Troubleshooting guide for TV here:
If you are not experiencing an interruption at the time, can you share more about what is going on? Is this on all channels or only some channels? Do you have an error message showing?
skintime
Contributor
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316 Messages
1 hour ago
Me neither I'm in Media pa. Cant call either
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XfinityEva
Official Employee
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2.5K Messages
49 minutes ago
@user_66du7e Thank you for contacting us about the issues with your TV. Have you currently checked if you are experiencing an interruption? You can check this by logging in to the Xfinity app or online at https://www.xfinity.com/support/statusmap
You can also check out our Troubleshooting guide for TV here:
Xfinity TV Troubleshooting Start Here
If you are not experiencing an interruption at the time, can you share more about what is going on? Is this on all channels or only some channels? Do you have an error message showing?
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0