Visitor

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1 Message

Tuesday, April 21st, 2026 1:00 PM

Trying to Change Password [Edited]

Trying to change password just so I can get in there. Don’t know what password was. I’ve had this account forever.

[Edited Subject to remove personal information - email address]

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Gold Problem Solver

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27.3K Messages

2 days ago

Trying to change password just so I can get in there. Don’t know what password was ...

If you are asking about your Wifi network name and password (aka "Network Key"):

If you are asking about the password you use in email clients and to log in to the Xfinity app, webmail, and other web pages, Comcast/Xfinity is not able to recover that password, so you'll need to do a password reset:

Official Employee

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2.5K Messages

2 hours ago

 

user_kbb7a7, thank you for reaching out to Xfinity Support. Let us know if you still need assistance, or if BruceW solved this for you. 

 

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