Visitor

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1 Message

Friday, June 5th, 2026 11:45 AM

trying to add elderly mother

Hello 

I am trying to ADD my elderly mother to my account, so that she can be on the statement and receive a piece of mail with her name on it. 

I will remain the account holder. She lives with me.

Please advise.

Thanks

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Official Employee

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2.8K Messages

1 hour ago

@user_81pvfl Thank you for reaching out to us on Forums for assistance. I would be more than happy to help you add your mother to the billing statement. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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