user_eovbzl - Hello, and welcome to the Xfinity Forums—thank you for reaching out for help with your TV service. I’m sorry to hear you’re having trouble, and I’m glad you’re here so we can look into this together. Could you share a bit more about what you’re experiencing and any steps you’ve already tried to resolve the issue? For example, have you had a chance to use the Xfinity app to troubleshoot?
They don't tell you that you need two cable lines, one for the boxes and one for the TV. You need a splitter to attach both. A technician needs to install that. I have Google TV and can watch everything but regular TV until they get here today to fix it.
XfinityThomasA
Official Employee
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3.4K Messages
18 hours ago
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user_eovbzl
Visitor
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3 Messages
4 hours ago
They don't tell you that you need two cable lines, one for the boxes and one for the TV. You need a splitter to attach both. A technician needs to install that. I have Google TV and can watch everything but regular TV until they get here today to fix it.
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