user_eovbzl - Hello, and welcome to the Xfinity Forums—thank you for reaching out for help with your TV service. I’m sorry to hear you’re having trouble, and I’m glad you’re here so we can look into this together. Could you share a bit more about what you’re experiencing and any steps you’ve already tried to resolve the issue? For example, have you had a chance to use the Xfinity app to troubleshoot?
XfinityThomasA
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