Visitor

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2 Messages

Tuesday, February 24th, 2026 6:55 AM

Transfer Wifi account to flatmate

Hi, I’m moving out of my house and I want to transfer the current wifi account to my flatmate. Could someone assist me in doing so?

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Official Employee

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3.1K Messages

9 hours ago

 

user_vbs9ge Thanks for reaching out about doing a change of responsibility for the account. We can put in a ticket for you to do it remotely, and you can upload the documents the team that handles the request if you like. That will take a few weeks, but if you need to get it done quickly you can do so in a store location with both you and the person taking over there. That is quicker given it's in person. Let me know if you would prefer I put in the request for you. 

 

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