Visitor
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1 Message
Transfer primary account owner to qualify for new promotions
if our account is under my wife’s name can we switch to me as primary account owner and qualify for new 5 year promotion and pricing?
Visitor
•
1 Message
if our account is under my wife’s name can we switch to me as primary account owner and qualify for new 5 year promotion and pricing?
XfinityQuemekia
Official Employee
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1.6K Messages
8 hours ago
Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, if you would like to take a look.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.
You can see how to send a direct message here, Direct Message Within The Forum.
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