Visitor

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1 Message

Monday, July 13th, 2026 11:34 PM

Transfer pin

I need my transport transfer pin [edited- personal identifiable information]

Oldest First
Selected Oldest First

Official Employee

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2.8K Messages

2 hours ago

Good evening, and thank you for reaching out on our Community Forums regarding your transfer PIN request. We appreciate the opportunity to assist.

To generate an Xfinity Mobile transfer PIN (port-out PIN), please log in to the Xfinity App or your online account. From there:

  1. Go to the Devices tab.
  2. Select the line you would like to transfer.
  3. Choose "Transfer your number, cancel this line."
  4. Request a One-Time Passcode (OTP).
  5. The transfer PIN will be sent to your phone via text message.

If you run into any issues generating the transfer PIN or have any questions about the transfer process, please let us know and we'll be happy to help further.

 

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