Visitor

 • 

1 Message

09/22/2026 3:49 PM

Transfer Ownership

Hi — I’d like to transfer the ownership of my XFinity account to someone else (my roommate). How do I go about this?

Oldest First
Selected Oldest First

Official Employee

 • 

3.2K Messages

22 hours ago

Greetings, @user_tc738i! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about transferring the ownership of your account to your roommate. You have definitely come to the right place for assistance.

 

By far, the easiest way to accomplish this is for the two of you to visit a local Xfinity Store together and present valid photo identification. Our amazing in-store teammates can complete the necessary paperwork with you and submit everything on the spot. If this is not convenient, the account transfer process can also be done online, but there are a few more steps involved, and it can take a few days to complete. You can find more details about your options on our support site here: https://www.xfinity.com/support/articles/account-ownership-change

 

Please let me know if you have any questions or concerns. We are here for your support.

forum icon

New to the Community?

Start Here