Visitor
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1 Message
transfer ownership
Hi, I'm moving and would like to transfer the account ownership to a friend who's living at the same address. Please help me get the process started. Thanks!
Visitor
•
1 Message
Hi, I'm moving and would like to transfer the account ownership to a friend who's living at the same address. Please help me get the process started. Thanks!
XfinityMatthew
Official Employee
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2.1K Messages
6 hours ago
Hello @user_wpzmjo We have a few options for that. But we can certainly submit a change of ownership request if that is what you want to do. Please send us a direct message with your full name and service address to get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start New Conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
How to: Direct messaging withing the forum.
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