Transfer Ownership

I’m moving and I need to transfer my account ownership to one of my roommates who is staying and resigning the lease. I tried to look at articles and use the assistant feature and text the help number, but the autogenerated responses were getting me nowhere. How can I do this?

Responses

XfinityMartyR

Official Employee

•

2.2K Messages

1 day ago

user_lkb7as We can help open a ticket to get the transfer process started for you. Please send us a direct message.

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

0

Sign-In and Account Management

user_lkb7as

Transfer Ownership

XfinityMartyR

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