Visitor
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3 Messages
Transfer my account and downgrade
Hi, I am planning to move out of my current house and the new tenant wants to continue using the internet, but she needs a lower priced plan, in this case can I just transfer the account to her and downgrade my plan？
XfinityThomasB
Official Employee
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1.8K Messages
2 years ago
Hello @user_f81b9e. It would be my pleasure to help! I included a great link here below. This will provide you all the steps to complete. Were you moving to a new location that needs internet?
https://www.xfinity.com/support/articles/account-ownership-change
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