Visitor
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2 Messages
the same old story of Peacock account being linked to another account
Recently moved. trying to continue to use the same peacock since it has the viewing history of the household, etc. plus, how many times and emails do I have to set up just to watch TV?
The person on the phone when first getting everything activated was useless. the chat bot keeps telling me to try again later, and Through searching for fixes, making a post and waiting to be directed to send a direct message seems like best bet. however- also to note the instructions say to click the new message icon in the top right corner- pencil and paper icon- it doesn't exist for me. Just wanting to get this sorted before too long. already been a couple of weeks without.
XfinityNatalie
Official Employee
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638 Messages
8 hours ago
Hey there, drewj! We appreciate you reaching out to our XFINITY Community forum with your recent Peacock sign-in issue. I know that after moving, it is very important to start feeling right at home with your favorite movies and shows from Peacock. Rest assured, you have reached the right team to assist you with this matter. Have you tried to clear your cache and cookies from your web browser history before trying to sign in again?
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