Hi user_y7anvr! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I understand you're not receiving the verification code via text. The verification code will go to the primary phone number on file. To confirm, are you trying to receive the code via the primary phone number on the account?
XfinityAmira
Official Employee
•
4.4K Messages
4 days ago
Hi user_y7anvr! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I understand you're not receiving the verification code via text. The verification code will go to the primary phone number on file. To confirm, are you trying to receive the code via the primary phone number on the account?
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