Take ownership of an email address from another xfinity account

Hi,

I have an email address which is under my friend's xfinity account. I have been using that email address for official business etc. I would like to move/transfer that email address to my xfinity account. I do not want to lose that emaill address in case anything happens to her (service disconnect etc.). I cannot get a live agent on Xfinity Assistant. Is there anyone I can connect with?

Thank you!

Responses

XfinityOrlandoM

Official Employee

•

1.9K Messages

2 months ago

@user_ypddyh

Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/switching-between-multiple-accounts has great information on how to link or unlink your Xfinity e-mail through multiple accounts.

2

U

user_y61lcf

1 Message

It works! The keywords are "link" and "unlink". Thank you!

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2 months ago

0

XfinityEmilyB

Official Employee

•

1.9K Messages

@user_y61lcf That's what I love to hear! I appreciate you taking the time to let us know that you found the solution you were looking for :).

We are available here every day for support and you can always manage your account, troubleshoot, and get help through the Xfinity app. Thank you for your continued loyalty and I hope you have a great rest of your day!

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2 months ago

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user_ypddyh

Take ownership of an email address from another xfinity account

XfinityOrlandoM

user_y61lcf

XfinityEmilyB

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