Switching accounts between two people
I found out today that one of the reasons why I keep having headaches dealing with my account is that it isn't my account. It is in my ex-wife's name. We opened the account ~20 years ago, and divorced 15 years ago, and apparently the change we requested at the time was never put in. We're trying to change ownership of the account now, but we're having a tough time finding the right paperwork.
If we canceled the account and opened up a new one at the same address, the same day, with the hardware already in place, what kind of hassles are we looking at? Are we looking at a week's worth of downtime while the new account is 'recognized?' Are we looking at increased bills?