Visitor

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1 Message

Monday, November 24th, 2025 10:27 PM

Switch ownership

I want to switch my account into my roommates name. 

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Official Employee

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2.8K Messages

3 hours ago

Hello, user_lzpmti. Thanks for posting on our Community Forums for assistance. We can help with your change of ownership request. For more information on how to request a change of ownership, you can visit us HERE

 

Could you please send our team a Direct Message with your name and service address? Our team can take a further.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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