Visitor
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1 Message
support
Unbelivable
The level of corruption at Xfinity (Comcast) has exceeded any expectations despite my firm beleife that I live without any expectations. They have built a totally closed system in total conformance with the industry standards of:
- No Documentation
- No proof of any contact
- Dumb cooredinated AI answering system
- Endless loops (as a never ending story)
- Technical Support by dummies (By Design and Employment Requirments)
- Thin Skinned Staff that start crying on demand
- Automated Solutions based on NULL (AI detects a problem wityh the modem and wants top restart it, but never ever restarts the device)
- AI followup for the failed restart event assuming that it restarted the equipment
- Technical Support as described above follows
- Endless Loop Resumes
- Cry Baby Support
- Authentication using a fictetious number (555) 565-5666
- AI responds that authentication attempt has failed
- AI responds (555) 565-5666 is Not a US or Canadian number
is this the future of humanity?
No it is NOW
XfinityGabriel
Official Employee
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3.4K Messages
2 hours ago
would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message, so we can investigate the issues you've encountered and see how we can help. We appreciate the opportunity to assist and work toward a resolution
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