1 Message
StreamSaver Peacock "already activated"
We are trying to use the Peacock portion of our StreamSaver, and trying to use the activation link it tells me "peacock already activated" but our peacock signing doesn't have any active account provided by Xfinity.
How can I get Xfinity to reset so I can reactivate my Peacock subscription?
Peacock doesn't think I have a subscription, but Xfinity claims it is.
XfinityJamesC
Official Employee
•
1.6K Messages
12 days ago
Greetings, @user_eogzvg! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues activating all your StreamSaver programs, but you have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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