Shipping address issue--URGENT

I accidentally made a typo in the apartment number for my shipping address when signing up, and the website won't let me change it. How can I make sure that everything gets to the right address?

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Responses

XfinityRichard

Official Employee

•

1.9K Messages

2 years ago

Hi there, @LCS1985 Thank you so much for reaching your Digital Care team. Thank you for your patience while you waited to connect with me. I'm very sorry for the inconvenience, regarding your shipping address. Please be assured you reached the right person to assist you. Can you please DM https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full first and last name along with your full-service address so that I can assist you further with your shipping address concerns.

1

0

Again

Expert

•

31.5K Messages

@XfinityRichard This isn't Reddit!

@LCS1985 Please send a Direct Message to Xfinity Support:

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct Message" icon in the upper right

• Click the "New message" (pencil and paper) icon just to the right of Conversations

• Type "Xfinity Support" in the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

2 years ago

0

Sign-In and Account Management

LCS1985

Shipping address issue--URGENT

XfinityRichard

Again

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