Visitor
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1 Message
Shipment
recently ordered Xfinity Internet for my new apartment. I can successfully sign into my Xfinity ID, but when I try to access my account I get ‘Access not Authorized — you signed in successfully, but you must be an Xfinity user.’ I also haven’t received my Getting Started Kit yet. Can you check whether my Internet order is attached to my Xfinity ID and give me the tracking information for my equipment?
XfinityDilary
Official Employee
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3.9K Messages
2 hours ago
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