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1 Message

09/25/2026 4:21 AM

Setting up online account with the same email address for the current service addres

when I tried to log in to my account using my phone number or email address, it only showed my previous address not the current address

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121.5K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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35K Messages

1 day ago

@Ajjima.u 

when I tried to log in to my account using my phone number or email address, it only showed my previous address not the current address

Make sure you've signed out of the previous account and then delete your cache and cookies, then close your browser and start again.

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