Service

If I could give negative stars, I would. One star makes it look like something went right.

I called with one basic question. The representative couldn’t answer it, so they transferred me to a manager. The only thing that changed was the job title. I hung up with the same question and less confidence in the company than when I called.

Between the internet and mobile service falling short of what I paid for and the misleading answers I got when I asked for help, I’ve had enough. In my experience, this company is better at collecting payments than delivering service or answering for it.

I wouldn’t recommend them to anyone. If you’re considering signing up, ask yourself how much of your own time you’re willing to spend chasing answers for a service you’re already paying for.