Visitor

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1 Message

09/16/2026 8:17 PM

Service

Disconnect one account and start another

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Selected Oldest First

Expert

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121.2K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

9 hours ago

Hey there, @user_47d8ws! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear you are looking to close your account. Can you share with us further details of why? Are you moving? Please let us know. 

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