Visitor
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1 Message
Service
My service got canceled and went inactive due to me not activating my modem can I restore my internet still n get it back running because I didn’t cancel my service or anything
Visitor
•
1 Message
My service got canceled and went inactive due to me not activating my modem can I restore my internet still n get it back running because I didn’t cancel my service or anything
XfinityMarcus
Official Employee
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1.7K Messages
23 days ago
user_6e3gm7 thank you for using the Xfinity Community Forums page to reach out today. I understand that your service has recently been cancelled, and I would be happy to assist you with getting things restored. Let's get you back up and running today!
To get started, please send me a direct message with your full name and complete service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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