Neil9's profile

Visitor

 • 

1 Message

Wednesday, September 2nd, 2026 3:32 PM

Service Takeover

I am buying a 2nd home in another State from where i live. The seller wants to leave the equiptment and i want to keep his exisitng equiptment and just  takeover his account as of the closing date. I was told we both have to go to the xfinity store together which is not psossible. Is there a simple way to accomplish this. An xfinity rep told me to request a "takeover serice" form that we both can fill out and submit.

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

6 hours ago

 

Neil9 Thanks for reaching out with your concerns! You can find instructions for changing ownership of an account at the following link https://www.xfinity.com/support/articles/account-ownership-change.

 

forum icon

New to the Community?

Start Here