Service related emails going to old email address.

Marketing ones such as "Important Xfinity TV notices", "Updates to our Xfinity Residential Services Agreement", "We’re committed to your privacy", etc. These are some of the most recent ones. All getting sent to an old email address of mine.

It does not. I went under "Marketing Emails & Text", entered the old email address and everything is marked to off but I'm still receiving them.

user_7d56f4 , If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.