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Tuesday, February 24th, 2026 4:20 PM

Second stage of verification has incorrect email

Second stage of verification for sign in how's the correct phone number to send code but someone else's email What should I do

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Official Employee

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1.2K Messages

21 hours ago

@user_nxupw0 To get your email updated you'll want to follow the instructions outlined in this article. You'll want to navigate to xfinity.com and once you're logged in pull up that article in another tab so you can follow along while you're accomplishing the outlined steps. 

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