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Anon38277
Expressive Exchange
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1st Reply

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13 Messages

Sunday, March 3rd, 2024 11:57 PM

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Rewards

Your [Edited: "Language"] forum website obliterates my post when I try to choose the 'rewards' box as the problem category. It so figures. Go look in the forum tech back end for my obliterated posts. 

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Updated 

9 months ago

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Anon38277

New Poster

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13 Messages

10 months ago

My problem I tried to post three times is that your rewards website doesnt generate the confirmation email. Broken AGAIN like last year. So I'll make sure I pay only the $1 and I took screenshots of the reward page for proof. FIX EVERYTHING BROKEN ON YOUR WEBPAGES PLEASE. The rewards page, the Xfinity Assistant 'bot' who never connects you to an agent and this forum that obliterates a post when you try to choose a 'tag.'

1

XfinityMarcos

Official Employee

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1.9K Messages

Hello @Anon38277, I'm glad to hear you're taking advantage (or trying) of our Xfinity Rewards, there's a ton of great promotions to leverage your loyalty with. Let's roll up our sleeves and get to the bottom of your confirmation email concerns. Can you please provide a bit more background information regarding your concern? What reward are you trying to redeem? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

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