U

Thursday, August 17th, 2023 1:25 PM

Closed

Return TV box device

Unable to generate a Return Label for TV box because no devices are listed to select.

Official Employee

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2.2K Messages

2 years ago

Hi, @user_dfed9a! Thanks for visiting us by making a post on our forums page for help with getting a return label. Whenever I have any issues like this, I would not hesitate to reach out to us over social media for help either. We can help. I have received your direct message so I will continue assisting you from there. Talk to you soon. 

Expert

 • 

31.4K Messages

2 years ago

@user_dfed9a 

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM.  Also note, if you do send one without being asked to do so, it could possibly be ignored.
 
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