Hello @aperez8527, thanks for reaching out to our Digital Care Team through our Forums page. I'm happy to hear you were able to successfully get into your Xfinity online account, but sorry to hear you're unable to view or pay your bill. This feature should definitely be working properly on your end and I would love to assist you with getting it corrected.
I see you have already sent me a private message and I will respond shortly.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastAmira
Official Employee
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2.3K Messages
1 y ago
Hello @aperez8527, thanks for reaching out to our Digital Care Team through our Forums page. I'm happy to hear you were able to successfully get into your Xfinity online account, but sorry to hear you're unable to view or pay your bill. This feature should definitely be working properly on your end and I would love to assist you with getting it corrected.
I see you have already sent me a private message and I will respond shortly.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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aperez8527
New Poster
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3 Messages
1 y ago
RESTRICTED - still unable to pay my bill
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