Hi user_9sq2n1! We appreciate you reaching out on our Xfinity Forum about this password reset concern. I certainly know the importance of managing and accessing your online account, and my team is here to help.
To confirm, are you running into this issue when logged in under a secondary Xfinity username/ID, or a secondary Xfinity account at a different address?
XfinityAmira
Official Employee
•
4.2K Messages
2 days ago
Hi user_9sq2n1! We appreciate you reaching out on our Xfinity Forum about this password reset concern. I certainly know the importance of managing and accessing your online account, and my team is here to help.
To confirm, are you running into this issue when logged in under a secondary Xfinity username/ID, or a secondary Xfinity account at a different address?
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